A short refusal form
The date and time are filled in automatically and can be changed to reflect when the refusal happened. Enter the product, select a reason and record the action taken.
Digital refusal log
Record refused sales from the bar iPad or a staff phone, with the details your manager needs to review them.
Included from £29 per venue/month. Unlimited staff.
Included in your subscription
- A short refusal form
- Named staff entries
- Daily refusal reports
No additional charge for this feature.
Named staff entries
Personal accounts identify staff using their own phones. On the shared bar iPad, each member of staff uses their private PIN to attribute the entry.
Daily refusal reports
Managers can review records and export daily logs. Refusal records remain with the venue so they can be retrieved alongside other operational evidence.
Common questions
What actions can staff record?
Refused service, removed from venue, informed security or informed manager.
Can we record a refusal after it happened?
Yes. Staff can adjust the event date and time. The system also keeps the time the entry was submitted.
Does the app verify an identity document?
No. It records refusals and provides awareness training. It is not an ID scanner or document-verification service.
Start your 14-day trial
No card required. All standard features included.